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Scorecard for...
Dr. Hugh Leung

Dentist
Kent, Washington



Average score
7



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3 ratings

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Location

Kent Family Dentistry
431 East Ward Street
Kent, WA 98030

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Website

www.kentfamilydentistry.com

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Phone

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Overall Score
as rated by Dayana
Year of Treatment
Edit
Comments by Dayana on 05/01/08

This scorecard was voted helpful +1 times

2
2007

After five visits with Dr. Leung and his office, I have to say it reiterated my fear of going to see the dentist. Dr. Leung placed three crowns in my mouth and during all procedures, I was very uncomfortable and in pain. He was rough during the first procedure with stretching my mouth as far as he could. I requested a rubber mouth block and that seemed to work for a little bit before he still yank my mouth openned as far as he could. I had a cut on the side of my mouth from all of this.

I also referred a friend of mine to this office and after my third visit, they still have not credited the $100 to my account. They also billed me extra on the x-rays that I did not approved of.

Initially when you are a new patient, they are accessible in returning your phone calls/emails. If you are inquiring about credits/disputes to your account, the medical staff do no return your inquiries in a timely manner. Rather you have to wait 3-4 days.

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Is this scorecard helpful? Yes / No
This scorecard was voted helpful +1 times

Nursing Staff Office Staff
no score given 5
Cost Medical Equipment
2
6
Office Waiting Time Appointment Availability
6
8
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